Legal
Cookie Policy
Last updated: 1 April 2025
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies do not contain personally identifiable information on their own, but may be combined with other information to identify you.
2. How We Use Cookies
Stoneone uses cookies on our website (stoneone.co.uk) to:
- Ensure the website functions correctly
- Remember your preferences and settings
- Understand how visitors interact with our site
- Improve the performance and user experience of the site
3. Types of Cookies We Use
Strictly Necessary Cookies
Always ActiveThese cookies are essential for the website to function. They enable core features such as page navigation, secure areas, and your live chat session. They cannot be disabled.
| Cookie | Purpose | Expires |
|---|---|---|
| so_chat_guest_id | Identifies your live chat session | 1 year |
| so_chat_conv | Stores your active chat conversation | Session |
Analytics Cookies
OptionalThese cookies help us understand how visitors use our website by collecting anonymous usage data. This allows us to improve the site experience over time. No personally identifiable information is collected.
| Cookie | Purpose | Expires |
|---|---|---|
| _ga | Google Analytics — distinguishes users | 2 years |
| _ga_* | Google Analytics — stores session state | 2 years |
4. Managing Cookies
You can control and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website. The following links provide guidance for common browsers:
5. Third-Party Cookies
Some cookies on our site are set by third-party services we use, such as Google Analytics. These third parties have their own privacy and cookie policies. We recommend reviewing their policies for more information:
6. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to check this page periodically.
7. Contact Us
If you have any questions about our use of cookies, please contact us at info@stoneone.co.uk.